Frequently Asked Questions

Who is Traffic Monitoring Services?

We offer a car park monitoring service to ensure parkers are complying with car parking terms and conditions. Traffic Monitoring Services Pty Ltd has been engaged by Secure Parking to act as an agent to issue non-compliance breach notices.

Is it within the framework of New Zealand law?

Yes. Private non-compliance breach notices are enforceable under laws relating to contracts and the consent given to parking on private property. Please click here for further information on why we issue non-compliance breach notices.

I didn't see any signs stating the terms and conditions of the car park, and now I have received a breach notice?

  • Signage at our car parks is very prominent and clearly worded.
  • Please click here to view terms and conditions page.
  • What will it cost?

    Depending on the size of the parking operation we endeavour to provide the service free of charge. For smaller locations we may ask for a contribution towards associated costs.

    Will this monitoring affect my customers or visitors?

    The aim of TMS is to free up parking spaces so that genuine customers, visitors, clients may find a convenient space to park. This system does create a better turn-over for a car park thus enabling more people to use your facility.

    Can I just call you when I have problem or does an agreement need to be in place?

    TMS requires a signed operational agreement to be in place for all sites it monitors.

    What happens when people wish to appeal a breach notice?

    TMS handles all issues relating to reviews, complaints and queries about the issuing of a non-compliance breach notice notice. Each person is treated with respect and sensitivity regarding their particular situation. Genuine parkers are never penalized by TMS.

    Is the Enforcement of Car Parking on Private Land governed by a Code of Practice?

    Traffic Monitoring Services is a foundation signatory of the 'Code of Practice for Parking Enforcement on Private Land' and was part of the working group responsible for its development. This Code summarises best practice for enforcement on private land, including signage, breach notices, customer service and appeals.

    How do we go about engaging TMS?

    Please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or follow the appeal process.

    Breach notice payments available securely online 24/7

    We pride ourselves in providing excellence in service to the client and the customer